News

Dear Clients,

Please be advised that starting from 27 March 2020 (Friday), UniCredit Bank will close down Rustica, Hron and Park One branches in Bratislava.

These branches will be merged into the Šancová branch, which will be open on that day during restricted opening hours: 10.00 am – 12.00 (noon).

Dear clients,

We would like to inform you that from 17. March 2020 UniCredit Bank limits the opening hours of its branches on preventive reasons, on working days from 10 am to 2 pm, UniTel (*1111 or 0800 14 00 14)  from 7.00am do 8 pm.

Dear Clients,

We kindly inform you that based on the shopping mall’s decision, the opening hours of Aupark Žilina will change as well as those of our UniCredit Bank branch there.

Original opening hours of the branch:

MON – SUN: 9:00 am - 8:00 pm

New opening hours of the branch:

MON – FRI: 11:00 am – 3:00 pm

The safety and health of our employees and clients is our top priority. In line with the instructions of the Central Crisis Staff and local authorities, our branch at the Európa Shopping Centre in Banská Bystrica will be closed from 14 – 16 March, meaning from Saturday until Monday. Other business-day opening hours remain unchanged.

It is our utmost priority to make sure we continue to best serve our clients, through our multi-channel offer, with additional remote advisors.

Dear Clients,

We kindly inform you of changes in the opening hours of UniCredit Bank branches in shopping malls from this day until further notice.

During the weekend, our branches in shopping malls –  Aupark Bratislava, VIVO Bratislava, Aupark Žilina will be closed.

Opening hours on weekdays remain unchanged.

Should you need more information, please call the UniCredit customer service at 0800 14 00 14, which is available from 8:00 am until 10:00 pm, and use the  Online Banking a Smart Banking.

We will keep you informed about current measures HERE.

The health and well-being employees and customers is UniCredit's top priority. To ensure our services and operations remain available as usual and without disruption, we have put in place precautionary measures at our  branches and main offices. Our existing policies and procedures are in line with the local authorities and the guidance provided by the World Health Organization.

We are intensively monitoring the development of the new coronavirus spread and will respond appropriately to it as well as any preventive measures taken by the local authorities.

UniCredit will continue actively monitor the situation, always act in everyone´s best interest and do the right thing!

We will keep you informed about current measures HERE.

Dear clients,

we would like to inform you that on February 22^th  2020  the branch Bratislava, Mostová 6 is being closed due to electricity outage from 9:00 a.m. to 11:00 a.m.

ATM will be also out of service from 9:00 a.m. to 11:00 a.m. After electricity outage branch will be open from 11:00  a.m. to 5:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

We would like to inform you that the weekend opening hours for cash transactions at the Aupark Bratislava branch will be temporarily changed from 11 January 2020 (Saturday).

The temporarily changed opening hours for cash transactions during weekends are as follows:

MON  10:00 am - 9:00 pm

TUE   10:00 am - 9:00 pm

WED  10:00 am - 9:00 pm

THU  10:00 am - 9:00 pm

THU  10:00 am - 9:00 pm

SAT   09:15 am - 8:45 pm

SUN   09:15 am - 8:45 pm

Thank you for your understanding.

Opening hours of our branches during holidays HERE

More information about Deadlines for submitting payment orders and opening hours of the Bank branches during Christmas holidays you will find HERE.

Dear Clients,

We strongly warn against a new type of fraudulent activity targeting Apple Pay users.

A fraudster on Facebook contacts a user (the fraudster often pretends, using a fake profile, to be one of the user’s friends) asking for transfer of a small amount of money via a special payment gateway where payment card information and a one-time SMS confirmation code are required. This payment gateway is fake and by filling in the information, the user will allow the fraudster to misuse the card. The fraudster then adds the card to the Apple Pay application to get the user's money.

Please comply with the following principles of safe behaviour on the Internet:

• Always ignore requests for sending money via social networks from unknown users.
• As regards requests for money from friends on social networks, always check with the respective friend, ideally over the phone or in person.
• Never enter any payment card information on non-secure websites.
• Always read the confirmation SMS.
• Only enter Apple Pay service activation codes into these applications as part of their activation and never forward them to other people.
• If you receive an activation SMS that you did not request, call your bank's infoline immediately.

Dear clients,

we would like to inform you that on 19 November 2019 (Tuesday) and 20 November the branch Nám. baníkov 33, Rožňav is being closed due to electricity outage. ATM will be also out of service from 7:10 a.m. till 4:30 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for temporary restrictions and  appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., pobočka zahraničnej banky

Dear clients,

we would like to inform you that on November 7^th  2019  the branch Šaľa, Hlavná 12A is being closed due to electricity outage from 8:00 a.m. to 12:15 p.m.

ATM will be also out of service from 8 a.m. to 12:15 p.m. After electricity outage branch will be open from 12:15 p.m. to 4:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on October 24^th  2019 and October  25^th the branch Rožňava, Nám. baníkov 33 is being closed due to electricity outage. ATM will be also out of service from 7 a.m. to 4:30 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on November 1^st 2019 a November 17^th 2019.

For realizing banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s.,

branch of the foreign bank

Dear clients

To offer you the best services, we are modernizing our branch Šancova in Bratislava.

Therefore, we would like to inform you that on October 15^th 2019 the branch Šancova 1/A, Bratislava is being closed due to technical reason.

 
During the reconstruction, short-term ATM problems may occur. For more information, please contact the UniTel info line * 1111/0800 14 00 14.

We appreciate your patience and understanding, and apologize for any inconvenience caused by the reconstruction.


UniCredit Bank Czech Republic and Slovakia, a.s.

Dear clients,

we would like to inform you that on October 7^th 2019 the branch Nám. SNP 50, Zvolen is being closed due to technical reason.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on 11 October 2019 (Friday) from 08:30 a.m. till 10:30 a.m. the branch M.R.Štefánika 20, Trebišov is being closed due to electricity outage. ATM will be also out of service.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for temporary restrictions and  appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., pobočka zahraničnej banky

Dear clients,

we would like to inform you that on 26 September 2019 (Thursday) and 3 October (Thursday) the branch Gazdovský rad č.49/B, Šamorín is being closed due to electricity outage ATM will be also out of service from 8:00 a.m. till 6:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for temporary restrictions and  appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., pobočka zahraničnej banky

Starting 14 September 2019, new card payment verification rules laid down in a European Regulation will enter into force in the Czech Republic.

In respect to this, we would like to notify you that there may in some cases be changes in payments using physical payment cards in brick-and-mortar shops.

Clients may be asked to enter their PIN for transactions of less than CZK 500 (for which no PIN currently has to be entered) or their transactions may be rejected without stating the reason for the rejection.

In such cases, payments can be made by inserting the card into the terminal and entering the PIN. This will verify the holder in accordance with the Regulation and the payment will be completed.

Contactless payments can also be made via payment cards downloaded onto a smartphone or other device.

Dear Clients,

We would like to inform you that in compliance with Act No. 492/2009 on Payment System in conjunction with the respective European legislation, we have sent you a Fee Statement in a standardised format (zip) for information purposes. The distribution has been carried out in accordance with the distribution option and method you have chosen. (by mail, electronic mail, or delivery by hand at the bank’s point of sale).

The Fee Statement will be sent to you once a year, together with information for the entire previous calendar year. This is except the Statement sent to you on 3 September 2019, which contains a summary of fees and interest accrued for using your payment account for the period from 5 September 2018 until 31 December 2018.

Should you discover any discrepancies between your regular current account statements and the Fee Statement, do not hesitate to contact the employees of any UniCredit Bank branch or our Customer Centre.

Regards,

UniCredit Bank

Dear clients

To offer you the best services, we are modernizing our branch Mostová in Bratislava.

Therefore, we would like to inform you that from 4 September 2019 (Wednesday) until 6 September 2019 (Friday) the opening hours of the UniCredit Bank branch in Bratislava, Mostová 6, will be temporarily adjusted as follows:

• 4. 9. 2019 (Wednesday)         9.00 – 12.00
• 5. 9. 2019 (Thursday)             CLOSED
• 6. 9. 2019 (Friday)                  CLOSED

 
As of 9 September 2019 (Monday), we will be happy to welcome you in our new, modern spaces in standard opening hours.

During the reconstruction, short-term ATM problems may occur. For more information, please contact your branch or the UniTel info line * 1111/0800 14 00 14.

We appreciate your patience and understanding, and apologize for any inconvenience caused by the reconstruction.


UniCredit Bank Czech Republic and Slovakia, a.s.

Dear clients,

To offer you the best services, we are modernizing our branch in Piešťany.

Therefore, we would like to inform you that from 16 August 2019 (Friday) until 27 September 2019 (Friday) the opening hours of the UniCredit Bank branch in Piešťany, Nitrianska 5, will be temporarily adjusted as follows:

16. 8. 2019      (Friday)           8.00 – 12.00
6. 9. 2019        (Friday)           8.00 – 12.00
27. 9. 2019      (Friday)           8:00 – 12:00
19. 8 – 26. 9. 2019      Monday           8.00 – 12.45    13.30 – 15.00
                                    Tuesday          8.00 – 12.45    13.30 – 15.00
                                    Wednesday     8.00 – 12.45    13.30 – 16.00
                                    Thursday         8.00 – 12.45    13.30 – 15.00
                                    Friday              8.00 – 12.45    13.30 – 15.00
 
As of 30 September 2019 (Monday), we will be happy to welcome you in our new, modern spaces in standard opening hours.

During the reconstruction, short-term ATM problems may occur. For more information, please contact your branch or the UniTel info line * 1111/0800 14 00 14.

We appreciate your patience and understanding, and apologize for any inconvenience caused by the reconstruction.


UniCredit Bank Czech Republic and Slovakia, a.s.

Dear clients,

we would like to inform you that on 27 August 2019 (Tuesday) and 28 August the branch Nám. baníkov 33 in Rožňava is being closed due to electricity outage.

ATM will be also out of service from 7:20 a.m. till 5:30 p.m.

For realize banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

We apologize for temporary restrictions and  appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., pobočka zahraničnej banky

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on July 5^th 2019, August 29^th 2019 , September 1^st  2019 and September 15^th 2019.

For realizing banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

The Slovak Finančná hitparáda portal recognised our U konto as the best account of the year for the second time in the row, owing to its wide range of services and favourable price within the package.

Professional jury decided on the result based on data and mystery shopping. Last year, more than 200,000 users of financial products were interested in the comparison of banking products on the Finančná hitparáda portal.

Dear clients,

we would like to inform you about the merger of the Amundi Funds and Amundi Funds II (formerly Pioneer Funds) family of funds into one planned for June 2019. Detailed information about the merger, including the characteristics of the merged and targeted sub-funds, can be found on the Amundi Group website in the Slovak Republic https://www.pioneerinvestments.sk/.

Yours UniCredit Bank

Dear Client,
please pay attention to the enclosed information that describes fraudulent behavior by hacking the corporate e-mail. Read more.