News

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on July 5^th 2020 and August 29^th 2020. 

For realizing banking transactions you can use electronic banking services or you can use our Call center 0800 14 00 14.

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

We would like to inform you that the opening hours of select branches will be changed starting 22 June 2020 (Monday).

Information about the individual branches and their updated opening hours is available HERE.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

we would like to inform you that from the Sunday 21 June 2020, (including) branches at shopping malls will be open at regular opening hours as before the Covid-19 pandemic.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on June 17^th  2020  the branch Levice is being closed due to electricity outage from 10:45 a.m. to 15:00 p.m.

ATM will be also out of service from 11:30 a.m. to 15:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our Call center 0800 14 00 14.

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on June 16^th  2020  the branch Trenčín  is being closed due to electricity outage from 9:00 a.m. to 9:30 a.m.

ATM will be also out of service from 9:00 a.m. to 9:30 a.m.

For realize banking transactions you can use electronic banking services or you can use our Call center 0800 14 00 14.

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on June 16^th  2020  the branch Levoča  is being closed due to electricity outage from 12:00 a.m. to 16:00 p.m.

ATM will be also out of service from 12:00 a.m. to 16:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our Call center 0800 14 00 14.

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

Due to a planned power outage, our Zvolen branch will be closed on 29 May 2020 (Friday).

Our ATM will not be available from 7:45 am until 4:30 pm.

Details of our branches and ATM are available HERE.

Your UniCredit Bank

Dear Clients,

With effect from 20 May, our branches located in shopping malls will be open with the same opening hours as before the COVID19 pandemic, except Sundays, when our branches will remain closed.

Details of our branches’ opening hours are available HERE.

Dear Clients,

From 11 May, we the opening hours of all Slovak branches will be extended, i.e. from Monday to Friday from 9:00 am – 12:00 (noon) and 1:00 pm – 4:00 pm.

The operation of the Aupark branch in Žilina will be adjusted in accordance with the operating hours set by the shopping mall.

More informations HERE.

Dear Clients,

Starting from 17 April 2020, we have prepared for you a possibility of activating debit cards via an ATM withdrawal, PIN change or balance display.

You don’t need to visit our branch or call our Customer Service Line to activate your debit card.

Your UniCredit Bank

Dear Clients,

In this pandemic situation, we seek to help our clients protect their health by providing innovative features. Our clients can make cashless payments without the need to enter PIN as regards transactions of up to EUR 50.

However, for a correct functioning of new limits, payment terminals must be updated. From 16 April 2020, new limits are defined for all cards – debit, credit and prepaid cards.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

This is to inform you that we have closed our branch in Piešťany for technical reasons until Tuesday, 7 April. Clients can visit the nearest branch at:

M. R. Štefánika 4, Hlohovec, Tel. No.: +421 33 7 351 012, or

Československej armády 4, Nové mesto n/ Váhom, Tel. No.: +421 32 7 484 991

Further information and a list of other branches of our bank are available at www.unicreditbank.sk or via our Call center 800 14 00 14. We would like to remind you that you can use our services through digital channels from the comfort of your home.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on April 10^th 2020,  April 12 ^th 2020, April 13^th 2020, May 1^st  2020 and May 8^th 2020.  For realizing banking transactions you can use electronic banking services or you can use our call servise UniTel (* 1111/0800 14 00 14).

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

Please be advised that starting from 27 March 2020 (Friday), UniCredit Bank will close down Rustica, Hron and Park One branches in Bratislava.

These branches will be merged into the Šancová branch, which will be open on that day during restricted opening hours: 10.00 am – 12.00 (noon).

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

We would like to inform you that from 17. March 2020 UniCredit Bank limits the opening hours of its branches on preventive reasons, on working days from 10 am to 2 pm,  bank's Infoline at 0800 14 00 14.  from 7.00am do 8 pm.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

We kindly inform you that based on the shopping mall’s decision, the opening hours of Aupark Žilina will change as well as those of our UniCredit Bank branch there.

Original opening hours of the branch:

MON – SUN: 9:00 am - 8:00 pm

New opening hours of the branch:

MON – FRI: 11:00 am – 3:00 pm

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

The safety and health of our employees and clients is our top priority. In line with the instructions of the Central Crisis Staff and local authorities, our branch at the Európa Shopping Centre in Banská Bystrica will be closed from 14 – 16 March, meaning from Saturday until Monday. Other business-day opening hours remain unchanged.

It is our utmost priority to make sure we continue to best serve our clients, through our multi-channel offer, with additional remote advisors.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

We kindly inform you of changes in the opening hours of UniCredit Bank branches in shopping malls from this day until further notice.

During the weekend, our branches in shopping malls –  Aupark Bratislava, VIVO Bratislava, Aupark Žilina will be closed.

Opening hours on weekdays remain unchanged.

Should you need more information, please call the UniCredit Call center 0800 14 00 14, which is available from 8:00 am until 10:00 pm, and use the  Online Banking a Smart Banking.

We will keep you informed about current measures HERE.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

The health and well-being employees and customers is UniCredit's top priority. To ensure our services and operations remain available as usual and without disruption, we have put in place precautionary measures at our  branches and main offices. Our existing policies and procedures are in line with the local authorities and the guidance provided by the World Health Organization.

We are intensively monitoring the development of the new coronavirus spread and will respond appropriately to it as well as any preventive measures taken by the local authorities.

UniCredit will continue actively monitor the situation, always act in everyone´s best interest and do the right thing!

We will keep you informed about current measures HERE.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear clients,

we would like to inform you that on February 22^th  2020  the branch Bratislava, Mostová 6 is being closed due to electricity outage from 9:00 a.m. to 11:00 a.m.

ATM will be also out of service from 9:00 a.m. to 11:00 a.m. After electricity outage branch will be open from 11:00  a.m. to 5:00 p.m.

For realize banking transactions you can use electronic banking services or you can use our Call center 0800 14 00 14.

We apologize for restrictions and appreciate your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Dear Clients,

We would like to inform you that the weekend opening hours for cash transactions at the Aupark Bratislava branch will be temporarily changed from 11 January 2020 (Saturday).

The temporarily changed opening hours for cash transactions during weekends are as follows:

MON  10:00 am - 9:00 pm

TUE   10:00 am - 9:00 pm

WED  10:00 am - 9:00 pm

THU  10:00 am - 9:00 pm

THU  10:00 am - 9:00 pm

SAT   09:15 am - 8:45 pm

SUN   09:15 am - 8:45 pm

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

Opening hours of our branches during holidays HERE

More information about Deadlines for submitting payment orders and opening hours of the Bank branches during Christmas holidays you will find HERE.

Dear Clients,

We strongly warn against a new type of fraudulent activity targeting Apple Pay users.

A fraudster on Facebook contacts a user (the fraudster often pretends, using a fake profile, to be one of the user’s friends) asking for transfer of a small amount of money via a special payment gateway where payment card information and a one-time SMS confirmation code are required. This payment gateway is fake and by filling in the information, the user will allow the fraudster to misuse the card. The fraudster then adds the card to the Apple Pay application to get the user's money.

Please comply with the following principles of safe behaviour on the Internet:

• Always ignore requests for sending money via social networks from unknown users.
• As regards requests for money from friends on social networks, always check with the respective friend, ideally over the phone or in person.
• Never enter any payment card information on non-secure websites.
• Always read the confirmation SMS.
• Only enter Apple Pay service activation codes into these applications as part of their activation and never forward them to other people.
• If you receive an activation SMS that you did not request, call your bank's infoline immediately.

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on November 1^st 2019 a November 17^th 2019.

For realizing banking transactions you can use electronic banking services or you can use our call bank's Infoline at 0800 14 00 14.

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s.,

branch of the foreign bank

Starting 14 September 2019, new card payment verification rules laid down in a European Regulation will enter into force in the Czech Republic.

In respect to this, we would like to notify you that there may in some cases be changes in payments using physical payment cards in brick-and-mortar shops.

Clients may be asked to enter their PIN for transactions of less than CZK 500 (for which no PIN currently has to be entered) or their transactions may be rejected without stating the reason for the rejection.

In such cases, payments can be made by inserting the card into the terminal and entering the PIN. This will verify the holder in accordance with the Regulation and the payment will be completed.

Contactless payments can also be made via payment cards downloaded onto a smartphone or other device.

Dear Clients,

We would like to inform you that in compliance with Act No. 492/2009 on Payment System in conjunction with the respective European legislation, we have sent you a Fee Statement in a standardised format (zip) for information purposes. The distribution has been carried out in accordance with the distribution option and method you have chosen. (by mail, electronic mail, or delivery by hand at the bank’s point of sale).

The Fee Statement will be sent to you once a year, together with information for the entire previous calendar year. This is except the Statement sent to you on 3 September 2019, which contains a summary of fees and interest accrued for using your payment account for the period from 5 September 2018 until 31 December 2018.

Should you discover any discrepancies between your regular current account statements and the Fee Statement, do not hesitate to contact the employees of any UniCredit Bank branch or our Customer Centre.

Regards,

UniCredit Bank

Dear clients,

in regards to the upcoming holidays, we would like to inform you that all our branches UniCredit Bank will be closed on July 5^th 2019, August 29^th 2019 , September 1^st  2019 and September 15^th 2019.

For realizing banking transactions you can use electronic banking services or you can use our call bank's Infoline at 0800 14 00 14.

Thank you for your understanding.

UniCredit Bank Czech Republic and Slovakia, a.s., branch of the foreign bank

The Slovak Finančná hitparáda portal recognised our U konto as the best account of the year for the second time in the row, owing to its wide range of services and favourable price within the package.

Professional jury decided on the result based on data and mystery shopping. Last year, more than 200,000 users of financial products were interested in the comparison of banking products on the Finančná hitparáda portal.

Dear clients,

we would like to inform you about the merger of the Amundi Funds and Amundi Funds II (formerly Pioneer Funds) family of funds into one planned for June 2019. Detailed information about the merger, including the characteristics of the merged and targeted sub-funds, can be found on the Amundi Group website in the Slovak Republic https://www.pioneerinvestments.sk/.

Yours UniCredit Bank

Dear Client,
please pay attention to the enclosed information that describes fraudulent behavior by hacking the corporate e-mail. Read more.