Dear clients,


We are here for you and for everything that matters. Our highest priority is to protect the health and safety of you and our employees.





From November 23 all branches are open again according to standard opening hours.


With effect from 18 January 2021, our branches located in shopping malls Bratislava Aupark, Bratislava VIVO!, Banská Bystrica SC Europa, Žilina Aupark will be open will on restricted opening hours: 

Monday – Friday: 10 am – 1 pm 1.45 – 6.00 pm

Saturday – Sunday: CLOSED



We would like to ask you to continue to wear a face mask when entering our branches and enter individually as instructed by our employees. 


Also, please keep a safe distance between you and the branch employees as well as from other clients. This way, you protect yourself and the people around you. Our existing principles and procedures are in accordance with the regulation of the National Security Council and UniCredit Group’s rules.


UniCredit Bank clients can retrieve all relevant information on products and services and perform all main banking activities in a simple, fast and secure way from the comfort of your home through multiple remote channels including: Online Banking and Smart Banking. We also recommend using our Apple Pay, Google Pay mobile payments to minimize cash handling. More informations HERE.


If you need advice from your banker, make an appointment by phone or contact Infoline +421 2 6920 2090, available from Monday to Sunday from 7:00 to 20:00.



We will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis a vis all our stakeholders!


The information on this page is continuously updated. Last update was on January 15th , 2021

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