Dear clients,


We are here for you and for everything that matters. Our highest priority is to protect the health and safety of you and our employees.





We are gradually returning to normal operation, in accordance with safety rules.


We are available at branches during normal opening hours. You can find a list of our branches with current information HERE.


Branches at shopping malls will be open at regular opening hours as before the Covid-19 pandemic.


We would like to ask you to continue to wear a face mask when entering our branches and enter individually as instructed by our employees. 


Also, please keep a safe distance between you and the branch employees as well as from other clients. This way, you protect yourself and the people around you. Our existing principles and procedures are in accordance with the regulation of the National Security Council and UniCredit Group’s rules.


UniCredit Bank clients can retrieve all relevant information on products and services and perform all main banking activities in a simple, fast and secure way from the comfort of your home through multiple remote channels including: Online Banking and Smart Banking. We also recommend using our Apple Pay, Google Pay mobile payments to minimize cash handling. More informations HERE.


If you need advice from your banker, make an appointment by phone or contact Infoline +421 2 6920 2090, available from Monday to Sunday from 7:00 to 20:00.



We will continue to actively monitor the situation, always act in everyone's best interests and do the right thing vis a vis all our stakeholders!


The information on this page is continuously updated. Last update was on 31st July 2020.

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