Accounts and packages

Complex and available services.

Discretion

The foundations of the partnership between you and your Private Banker are built on discretion. Only the workers of Private Banking work with all the information about you and your property, Discreet current accounts are standard here.

Private accounts

UniCredit Bank Private Banking accommodates individual requirements of clients. Absolute confidentiality is the priority number one at all times. Besides standard services not subject to charges, you may also get the access to exclusive payment cards.

Modern mobile services will facilitate your work and communication with the bank, and your Private Banker will take care of everything else. And you are free to enjoy your favourite activities.

Corporate clients

You may also choose to use our services if you are in a business. We offer you the opportunity to open a discreet current account, use a wide range of services, and an individualised care of a Private Banker.

Concierge

UniCredit Concierge service is a part of your private Infinite account as an added value to your services.

You can use it by calling at +421 2 4363 9610, every day from Monday to Sunday from 8.00 am until 8.00 pm including holidays. Outside these hours, your request will be received at the same line in English.

  • TIME-SAVING - we will do the searching, selecting, booking, confirming, calling, planning, furnishing or comparing offers for you and you can do the more entertaining stuff.
  • FLEXIBLE - always adapting not only to your specific interests and needs, but also to the needs of your family, friends or business partners.
  • INDEPENDENT - all recommendations rely on long-time experience and knowledge and are not encouraged by any financial benefit. Unlike external agencies, it does not offer solutions for your requirements based on where it receives commission or where it has a pre-agreed capacity. Its sole objective is your maximum satisfaction.
  • CONFIDENTIAL - not providing third parties with any information obtained in communication with you, save for data required for communicating with providers when making bookings and payments.
  • CREATIVE - seeking to satisfy client’s wishes using any available means and being able to search for and create new unique solutions.

 

Exclusive travel insurance with unique benefits for your cards


What do you get with travel insurance for Visa Infinite and Visa Platinum cards from UniCredit Bank?

  • Exclusive travel insurance with unlimited medical expenses
  • All benefits apply to you as well as your family
  • Covering hundreds of sports, including golf, yachting, diving, and water skiing

 

With travel insurance for your card, which is part of our PB account service package, you can travel and do sports to the fullest. We offer you comprehensive protection for everything you enjoy doing in your free time.

Sport activities such as yachting, scuba diving or rafting are listed among mainstream sports and you can enjoy them with no limits or extra payments. We are here for you whenever and wherever you travel.

Dragon Pass

Dragon Pass is first digital provider, which offers travellers access to more than 1100 VIP airport lounges worldwide.

 

What does Dragon Pass offer you within the VISA Platinum and Visa Infinite card?

  • Free membership for the whole time.
  • Enjoy the comfort and services of more than 1,100 airport lounges worldwide.
  • Easy activation in the mobile application.
  • Information about lounges and history of visits in the application
  • In addition to the access, you can also treat yourself to extra VIP services – ordering a limo, Meet&Greet service, spa at airports and discounts at airport restaurants.
EASY ACTIVATION IN DRAGON PASS APP

 

       

 

 

 

  • Click on Sign up / Log in
  • Answer question Do you have an existing membership?
  • Click on No, I want to set up a membership.
  • Click on option Sign up with Visa Card
  • Insert data of your card and submit
  • Insert your email
  • Add other information (name, age, residence, etc.)
  • Verifying code will be sent via email to activate your account
  • Set your password
  • Enjoy your available accesses to airport lounges! (you can check them in “Profile -> My Card and will be displaied in right down corner of virtual membership card.

 

VISIT OF AIRPORT LOUNGE

  • Check your airport, which you will use, to ensure if there is airport lounge
  • Before entering to airport lounge present with your virtual membership card
  • If you want to enter, use in the app the “Profile” section and choose “My Card”. There will display virtual membership card and QR code, which will enable you to enter the airport lounge.
FREQUENTLY ASKED QUESTIONS

What is the Airport Companion Europe Dragon Pass app?

The Airport Companion Europe app is the first digital solution of its kind to allow Visa/MasterCard holders to enter airport lounges; the provider is the multinational company Dragon Pass.

The programme provides access to select airport lounges and retail discounts at merchants at key airports. For more detailed information about your programme and the conditions, please contact UniCredit Bank.

 

Who can join the programme?

Anyone with a Visa Infinite and Platinum card issued by UniCredit Bank in the Czech Republic or Slovakia can join the programme. If you would like to get more information on the requirements for joining the programme, contact UniCredit Bank.

 

How do I get to the airport lounge?

Submit your digital membership card at the lounge reception for easy verification. After successful verification, you can start enjoying the lounge. Once you enter the lounge, your visit will be deducted from the number of available visits you have paid for. A card holder with unlimited membership is entitled to unlimited visits of airport lounges.

Do I have to book my visit?

No, you don’t. When you arrive, just show your DragonPass app at the airport lounge reception. Please note that you may need another form of identification to access the lounge, such as a passport, driver's license or boarding pass.


How much does a Dragon Pass membership cost?

The price depends on the type of product and is stated in the Price List of UniCredit Bank.

 

How much does an entry to the lounge cost?

One visit costs EUR 26 for Visa cardholders. You can purchase your visit through the Airport Companion Europe app by selecting "My Card" and then clicking "Add Visits”. One visit is valid for one person to enter the lounge. In order to buy, you must be logged in and have enough money on your card.

 

What is the validity of the purchased entry to the lounge?

Your one-day entry to the lounge is valid for 90 days from the date of purchase.

 

How many guests can I take with me to the lounge?

There is no maximum limit, but you must make sure that you have purchased one visit for yourself and one for your guest. One visit is valid for one person. Unlimited membership is only valid for Visa Infinite UniCredit Bank cardholders, you must purchase the visits for your guests.


Which lounges can I visit?

All participating lounges can be found directly in the Airport Companion Europe app or at www.dragonpass.com/airports


Who can I contact if needed?

In case of any problems, contact the UniCredit Bank customer line at +421 2 6920 2090 or the Dragon Pass help-desk at +44 (0) 161 929 8844 from Monday to Thursday (8: 45 am-5: 15 pm) and Friday (08: 45-4: 30 pm) ). You can contact us by e-mail at support@dragonpassuk.com. All communication of the Dragon Pass customer service team will be in English.

 

What programme do I have?

In cooperation with Dragon Pass, UniCredit Bank offers various programmes for Visa and MasterCard payment cards, depending on the card type. In some cases, this is an optional service. To learn more about the programmes and the conditions, contact UniCredit Bank.

 

Will I get a physical card?

You will not receive a physical card. Lounges accept your digital card in the app. It is a simple, modern, fast and secure solution. You do not have to wait for the card to be sent or deal with the issue of the card if it is lost or expires, etc.

 

How do I get to the lounge when I don't use the app (I don't have a smartphone)?

Now it is available to enter to loungy only with displaying your virtual membership

 

Can I use the lounge immediately after paying for entry?

You have access to the airport lounge using a digital membership card immediately after paying for the entry – as soon as you receive the membership payment receipt.

To avoid disappointment, we recommend that you verify your membership with the card issuer – UniCredit Bank – well in advance.

 

Can I access the lounge without my membership?

No, you cannot. To enter the lounge, you must submit your digital membership.

 

I don't have an iOS or Android phone, can I download the app?

Currently, the DragonPass app is only available on Android and iOS devices.

 


For more information, visit https://en.dragonpass.com.cn/ or contact the UniCredit Bank customer line at +421 2 6920 2090 and Dragon Pass at +44 161 9298 844 or +86 (20) 3231 1919

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