visa

Your new

Visa card

More informations

Safe and modern

THE NEW VISA CARD BRINGS SEVERAL MODERN IMPROVEMENTS

The new card has a vertical design, which not only looks great, but is also clearer.
The front of the new card is anonymous, making it more secure than before.
You will find the new card number, name or expiration date on the back.
We have divided the card number under each other so that you can write better in online purchases.
On the contrary, the no longer used signature strip has disappeared.

Visa karta | UniCredit Bank - přední strana

Visa karta | UniCredit Bank - zadní strana

What doesn't change?

THINGS YOU LOVE AND ARE USED FOR

Contactless payments

With the new card you can pay contactless.

Internet payments

With the new card you can pay online.

Limits

The limits you have on your current credit card remain unchanged.

U-šetrite

We will automatically upload your new card in U-setrete program.

What is changing?

THINGS THAT NEEDS TO BE SET AGAIN

You will receive a new PIN, but you can get it for free set the one you are used to.

Apple Pay a Google Pay

You can still pay with the new card, you just need to re-register it .

How do you activate the card?

YOU CAN CHOOSE EQUALLY OF THE FOLLOWING THREE WAYS

In the ATM

Choose any transaction on the ATM, e.g. cash withdrawal or PIN change.

Infoline

Call +421 2 6920 2090 or leave us a message and your phone number.

Request through Online Banking

Click the ACTIVATE button in the SERVICES WITH YOUR CARD section in your Online Banking.

Frequently ask questions

We will probably solve most of the questions you might have to exchange your card for a new Visa card here. And if not by chance, feel free to call our Infoline +421 2 6920 2090 or contact your personal banker. We will be happy to help you.

What should I do if I need to replace my card sooner?

How long is my original card valid?

When and how will you replace my payment card with a new Visa card?

I do not agree with the proposed change, what should I do?

Is this payment card replacement subject to any charges?

Your letter says that you will send me an SMS. I’m not sure whether you have my current telephone number.

Your e-mail says that you have sent the card to my contact address. I'm not sure which one that is or if you have my current contact address.

I have not received the new card, what should I do?

I have not received the new PIN, what should I do?

I didn't have time to collect the envelope with the card, what should I do?

I am abroad for a long period of time; how can I receive the card / PIN?

How can I activate the card?

How quickly should I activate the new card?

Do I have to have the same limits on my new card as those on my current card?

Will the transaction history of the card which is to be replaced be displayed in my Online Banking / Smart Banking?

Is it possible to use the new card with the original PIN code?

Do I have to return the old card? What should I do with the old card?

I have a card issued as part of my account for another person, will this card be replaced as well?

Will there be any restrictions when making payments with a Visa card compared to paying with a Mastercard card in the Czech Republic or abroad?

My card doesn't have a signature strip, is that okay? What if the merchant requires a signature?

I have more questions, where can I find the answers?
If you have not found the answers to your questions, call our Infoline +421 2 6920 2090, or contact your personal banker. We will be happy to help you.