UniCredit Bank Czech Republic and Slovakia, a.s., pobočka zahraničnej banky is adhering to all the safety standards leading to safe usage of the Internet Banking services (Online Banking, BusinessNet a BusinessNet Professional) for its clients.
Safety and protection of the Internet Banking products against misuse is not only the matter of safety measures on the part of the bank, but equally important is the adherence to the basic safety rules on the part of a client, the Internet Banking products user.
In terms of adherence to safety in Internet Banking services usage, the bank shall recommend its clients to observe at least the following measures:
The more sophisticated methods of computer hackers include especially the so called phishing, when a hacker gets into the computer and finds out data, the client is entering when connected to the Internet. This way, they could access also the sensitive data, necessary for transactions realization via Internet Banking, as for example static passwords, credit card numbers, etc. For execution of such intention, the so called Spyware programs are used. Spyware is the term indicating programs running on the client’s computer and are aimed at watching and recording ways, in which the client is browsing the visited internet pages. Spyware is not the same as a virus, as it is only recording, what the client is doing and is not changing the way, the computer is working. As a result of that, antivirus software is not effective at identification and removal of spyware, it shall be necessary to install in the computer a special anti-spyware program, which shall prevent unauthorized watching of activities executed on client’s computer.
UniCredit Bank is not sending its clients by e-mail or any other form the requests inviting for entering access passwords and referring to hypertext links of the Internet Banking services. In case You receive such request, You shall contact the bank, by no means response to such invitations in the way You are invited to.
In case of suspicion of misusing data or access rights for Internet Banking products, You shall contact the Electronic Banking HotLine +421 2 4950 2525 or the free line UniTel 0800 180 180 (from abroad +421 44 547 6870).